AI Can Text. But Can It Save the Shopping Cart?
In commerce, the shopping cart is both the vehicle and the signal of revenue. It’s the tell. If this were poker, it’d be the shopper tipping their hand…
Invoca Acquires Symbl.ai
If last week Upland quit messaging, this week call-tracking analytics powerhouse Invoca declaratively entered the text-messaging market with the acquisition of Symbl.ai..
Deepgram, AI, and the Return of the Long-Duration Call
Deepgram’s “State of Voice AI” report shows the industry is broadly bullish about using AI for voice interfaces. While the survey contains useful insights, the main takeaway is clear: AI is bringing voice back into the conversation…
