Privacy Policy

Privacy Policy CasselRoad is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information submitted via our “Contact Us” page, email communications, and SMS campaigns.

1. Information We Collect When you use the “Contact Us” form, email us, or opt-in to SMS communications, we may collect: Personal Information: Your name, phone number, email address, and company details. Message Content: Any information you provide in your inquiry, email, or SMS reply. Opt-In Details: Date, time, and method of consent for SMS campaigns.
2. How We Use Your Information We use the collected information to: Respond to your inquiries and communicate about our services. Send SMS messages and emails for updates, promotional campaigns, appointment reminders, or other business communications. Improve our website, business processes, and messaging campaigns.
3. SMS Campaign Consent By providing your phone number and opting in, you consent to receive: Automated and non-automated SMS messages from CasselRoad. Promotional offers, business updates, and appointment-related messages. Opt-Out Instructions: You may opt-out at any time by replying STOP to any message. Reply HELP for assistance. Message Frequency: You may receive 1-4 messages per month. Message and data rates may apply.
4. Sharing Your Information We do not sell, rent, or share your information with third parties except: To comply with legal obligations. With trusted service providers who help us operate our website, messaging campaigns, or business.
5. Data Retention We retain your information as long as necessary to fulfill your inquiry or provide email and SMS services, unless you request deletion. SMS opt-in records (e.g., phone number, date, time of consent) are retained to comply with regulatory requirements.
6. Your Rights You have the right to: Access, update, or request the deletion of the personal information you provide. Opt out of email and SMS communications at any time. To exercise your rights, contact us at operations@casselroad.com
7. Data Security We implement reasonable measures to protect your personal information, but no method of internet transmission is entirely secure.
8. Changes to this Privacy Policy CasselRoad may update this Privacy Policy. Changes will be posted here with an updated effective date.
9. Contact For questions about this Privacy Policy, please contact: CasselRoad operations@casselroad.com