CM.com kicks off the Q1 earnings season. It reported increased profitability on declining revenue. Yet ARR increased YoY, and overall message volume remained flat. 

Founded in 1999, the company has been a leader in conversational commerce for many years, especially around payments, ticket sales, and other forms of fan engagement. It also went public in 2020, which means we can use its publicly available numbers to update our gameboard for the industry… READ MORE