From Tussle to Town Hall: Bringing Infobip and Attentive to the Conversation
When we started, we had a two-way standoff. Twilio argued customer engagement had stalled because AI hadn’t closed the trust gap..
Braze Joins the Twilio vs. Sinch Customer Engagement Tussle
And then there were three. Twilio argued customer engagement is stalled because AI hasn’t closed the trust gap. Sinch said the problem is that disconnected systems sabotage your customer conversations. Now Braze adds a third perspective—we rarely understand the human at the end of the phone.
Twilio vs. Sinch: The Tussle of Two Reports
The top two players in customer comms just dropped big reports on what’s wrong with customer engagement…
