From Tussle to Town Hall: Bringing Infobip and Attentive to the Conversation
When we started, we had a two-way standoff. Twilio argued customer engagement had stalled because AI hadn’t closed the trust gap..
Infobip’s Messaging Report Changed My Mind
I’ve long maintained that Apple’s support for RCS was a red herring. The industry had a ton of work to do—everything from customer onboarding to brand education—that could be tackled while waiting for Apple to change its mind…
